Our assisted check-in is from 2 PM to 5 PM. After this time, self check-in is available 24/7 (please contact staff to request self check-in). Check-out is at 10 AM.
The prices on our website are calculated per room per night and include all services offered during your stay.
A 30% deposit is required at the time of booking, with the remaining balance due at check-in.
Certainly, we accept payments via VISA, MASTERCARD, and AMERICAN EXPRESS to make our customers’ experience more convenient.
Yes, free WiFi connection is available throughout the property, and you’ll find the password in your room.
Yes, we have free luggage storage available for you to use both on your arrival and departure days.
No. Upon arrival, we’ll give you the keys, so you’ll have complete autonomy and freedom regarding return times.
You can park your car in our private internal parking lot at our property. Parking costs €12 per night for guests.
You’ll find all directions on how to reach us on the CONTACTS page
You’ll find all directions on how to reach us on the CONTACTS page
We’re sorry, but all our rooms are non-smoking.
Yes, small/medium-sized pets (dogs and cats) are allowed at a final cost of €25 per pet per stay to allow for more thorough final cleaning.
Yes. The city of Florence has imposed a mandatory tourist tax for all tourists visiting Florence. The cost is €6.00 per person per day (children under 12 years are exempt), and it must be paid in cash at check-in.
Children under 3 years stay free in a crib, available upon request and subject to confirmation from reception.
Cancellations must be submitted exclusively in writing via email to info@florencecomfort.com
For late arrivals, early departures, or cancellations made less than 7 nights before arrival, the full amount of the reservation will be charged. In case of no-show, late arrival, or early departure, the full amount of the reservation will be charged.
